Contact & FAQs

1. What kind of products do you offer?

We offer exclusive paintings and prints with original photographs by Isaias Landaeta, available in different sizes and high-quality formats.

2. Do you ship internationally?

Yes, we ship worldwide. Orders are processed within 3 business days before being shipped.

3. How long does it take for my order to arrive?

  • United States: 5 to 7 business days.
  • Europe: 7 to 15 business days.
  • Venezuela: You must first contact us via WhatsApp or email to coordinate shipping.
  • Rest of the world: Delivery time may vary depending on destination and local postal service.

4. How can I contact you if I have any questions or problems with my order?

You can contact us via:

5. What payment methods are available?

We accept the following payment methods:

  • Credit and debit cards.
  • PayPal.
  • Mobile Payment or Zelle (available for shipments to Venezuela).

6. Can I return a painting or print if I am not satisfied?

Due to the personalized nature of the products, we only accept returns in case the product has arrived damaged. If this is your case, please contact us within 48 hours of receiving the order , sending photos of the damage.

7. How are shipments to Venezuela made?

Shipments to Venezuela require prior coordination via WhatsApp or email to confirm shipping details and associated costs.

Can't find the answer to your question on our site? Are you having problems with your order?

Contact our support team and they will be sure to answer all your questions or help you with your order!

WhatsApp

Email: info@ilfotografia.com

Response in 24 hours or less:


Our support team is here to ensure you get a 5-star experience after placing your order.

If you feel your experience is less than 5 stars or if you have any questions,

Contact us immediately!

Contact us