Contact & FAQs

1

What kind of products do you offer?

We offer exclusive paintings and prints featuring original photographs by Isaias Landaeta, available in a variety of high-quality sizes and formats.

2

Do you ship internationally?

Yes, we ship worldwide. Orders are processed within 3 business days before being shipped.

3

How long does it take for my order to arrive?

  • United States: 5 to 7 business days.
  • Europe: 7 to 15 business days.
  • Venezuela: You must first contact us via WhatsApp or email to coordinate the shipment.
  • Rest of the world: Delivery time may vary depending on the destination and local postal service.
4

How can I contact you if I have any questions or problems with my order?

You can contact us through:

5

What payment methods are available?

We accept the following payment methods:

  • Credit and debit cards.
  • PayPal.
  • Mobile Payment or Zelle (available for shipments to Venezuela).
6

Can I return a painting or print if I'm not satisfied?

Due to the custom nature of our products, we only accept returns if the product arrived damaged. If this is the case, please contact us within 48 hours of receiving your order and send us photos of the damage.

7

How are shipments made to Venezuela?

Shipments to Venezuela require prior coordination via WhatsApp or email to confirm shipping details and associated costs.

Can't find the answer to your question on our site? Are you having trouble with your order?

Contact our support team and they'll be sure to answer all your questions or help you with your order!

WhatsApp

Email: info@ilfotografia.com

Response in 24 hours or less.

Our support team is here to ensure you get a 5-star experience after placing your order.

If you feel your experience is less than 5 stars or if you have any questions,

Contact us immediately!

Contact us